Company Policies

Rates have a 2 hour minimum with 15 min. increment charge and a one time transportation fee. Hourly rate includes movers, box truck, equipment with basic insurance and does not carry any other fees.

The customer or a representative must be present during the move and final “walk through”. We need your guidance! It is customer’s responsibility to do a final “walk-through” of the premises to ensure we have taken all items.

You must pay in full at the completion of job. Method of payments: cash or zelle.

If the move requires work other than the job description, What A Movers reserves the right to fulfill other obligations before completing additional work. In order to make our schedule on time for the next move, we reserve the right to postpone additionally requested services till our next availability and/or after completion of other jobs that day.

We do not move grand pianos, recommend hiring professional piano movers. We can move small upright pianos when there are three steps or a short flight that is not longer than the measurement equal to the length of the piano.

What A Movers will not move items that we feel are unsanitary conditions or unsafe.

For safety reasons, small children and pets must be out of work area.

We are often asked to perform tasks that border on the impossible. What A Movers will not be responsible for damage caused by non-routine moving including but not limited to, standing pieces on end, sharp turns, over crowded work areas, difficult stairways, snags and sharp edges in work areas and doorways, handing over balconies, railings, etc., tight squeezes, and damage caused by weather.

What A Movers will move no flammables or hazardous material due to safety laws.

Simulated wood products and pressed board have poor structural integrity which does not lend itself to moving or repair. We will move these items carefully but cannot be responsible for damage of simulated wood or pressed board furniture.